UpSkill - Workplace Communication

Are you looking for work? Nervous about returning to study or getting a job?

Don’t be - we will support your learning.

In this program, you will learn some new skills in communication. Learn about teamwork and customer service and how to deal with difficult people.

We will also cover interview skills, how to present yourself with confidence and what to expect at a job interview.

SIRXCOM001 Communicate in the workplace to support team and customer outcomes

FSKLRG002 Identify strategies to respond to short and simple workplace problems

FSKOCM002 Engage in short and simple spoken exchanges at work

Unaccredited Interview Skills

Unaccredited Personal Presentation

To obtain this statement of attainment students must successfully complete the required assessment tasks.

Course Structure

2 session per week x 6 weeks 10:00am - 2:00pm

Students enrolling in this course are required to provide a valid Unique Student Identifier (USI). Find more info here or get one now.

DURATION
42 hrs

DELIVERY
Trainer lead face to face, classroom based

REQUIREMENTS
Photo ID
Valid USI

COST
Funded positions available for eligible students.